Speaker - Tony Hsieh

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The author of Delivering Happiness, Tony Hsieh is CEO of Zappos and previously co-founded LinkExchange. He initiated the Downtown Project to revitalize downtown Las Vegas and his company. Tony Hsieh originally got involved with as an advisor and investor in 1999, about 2 months after the company was founded. Over time, Hsieh ended up spending more and more time with the company because it was both the most fun and the most promising out of all the companies that he was involved with.

Hsieh eventually joined full time in 2000. Under his leadership, has grown gross merchandise sales from $1.6M in 2000 to $840M in 2007 by focusing relentlessly on customer service.

Hsieh focuses on continuing to grow the business at a rapid pace while maintaining the culture and feel of a small company. Prior to joining, Hsieh co-founded Venture Frogs with Alfred Lin. Venture Frogs is an incubator and investment firm that invested in Internet startups, including Ask Jeeves, Tellme Networks, and of course, Prior to Venture Frogs, Hsieh co-founded LinkExchange, an advertising network that was successfully sold to Microsoft for $265M in 1998.

3 Programs

Zappos CEO Tony Hsieh: Helping Revitalize a City

04.22.14 | 01:38:40 min | 0 comments

Zappos CEO Tony Hsieh: Delivering Happiness

05.26.10 | 01:20:31 min | 2 comments

Ties That Must Bind: Why CEOs Rely on CMOs More Than Ever

03.18.09 | 00:56:30 min | 4 comments