Viroo is an Industry leader for the Cable Video, IPTV, and related multi-play services space in CME (communications, media and entertainment) consulting practice in the Americas. With 22+ years of Business-consulting & Operations-Services experience, he has been a domain-specific consulting executive working in innovative companies such as Sezmi, BearingPoint, Amdocs, Unisys, USInteractive and KPMG. He currently leads all the thought-leadership oriented consulting services for Cable MSOs and other pay-tv providers and heads the Infosys cable and comm. consulting groups in the Americas. Previously, a Vice-president with P&L responsibilities at Roamware in the mobile financial services, communications and media domain, he had pioneered a release of a global mobile facebook app called 'www.facebook.com/SocialTopUps' to monetize mobile top-up transactions for the immigrant population. As an TV entrepreneur and VP of Service Operations and Customer Experience Engineering @Sezmi, Viroo used to oversee high-quality customer experience operations around Sezmiâ€™s personalized HD TV services, achieved through lean operations delivered via telecom 2.0 technology. He has created a methodology for TVNO/MVNO and implemented the same for 3 global service providers leveraging a combination of eTOM, OMA DM and Virtual Managed Services. Viroo has also written and published papers in Telemanagement forum, WINMEC-UCLA and BillingWorld. Viroo is a graduate in Telecommunications with an MBA from Pennsylvania State University, PA. Viroo has traveled and worked globally with clients worldwide - Japan, Canada, Hongkong, Australia, India, USA and currently lives in Silicon Valley, California.