Speaker - Alice Harris

 Alice  Harris  Thumbnail


Ms. Harris is the Director of Billing Services for Qwest. As such, her responsibilities include strategy and execution of new billing initiatives and infrastructure improvements along with management of certain critical line operations for Qwest billing. Harris has a team of over 85 employees.

Ms. Harris holds an MBA with honors from the University in Denver. She has worked at Qwest and its predecessors for 30 years with a brief stint at Level3 Communications where she was the Senior Director of Network Processes and Metrics charged with aligning North American and European network deployment processes.

2 Programs

Innovating the Fraud Strategy: New Products and Services

09.09.10 | 00:21:05 min | 0 comments

Customer Service and Emerging Revenue Assurance Strategy

09.09.10 | 00:25:42 min | 0 comments