NAMIC 121st Annual Convention

September 26, 2016 7:00 AM -
September 27, 2016 5:00 PM


  • Monday, September 26
  • Tuesday, September 27
6:30 am PDT Interview: Chris Hadfield
  • Chris Hadfield, First Canadian Commander of the International Space Station (2013)
8:00 am PDT Game Changers: Issues and Opportunities in the New Norm
As insurers plan for the future, they must consider the external forces increasingly impacting the insurance landscape. Four game changers are defining the new norm in 2016: significant capital and investment, the global digital transformation, emerging technologies and data, and new and changing customer expectations. Insurers need to be able to respond to the issues they bring and take advantage of the opportunities they create. During this session, attendees will learn how these game changers are affecting the industry, what to expect in the near future, and what steps they can take now to thrive in these challenging and exciting times.
  • Karen Furtado, Partner, Strategy Meets Action, Boston, Mass.
9:30 am PDT Opening Session & Keynote: The Sky is Not the Limit
"Good morning, Earth!" That is how Colonel Chris Hadfield-writing on Twitter-woke up the world every day while living for five months aboard the International Space Station.Through his 21-years as an astronaut, three spaceflights and 2600 orbits of Earth, Colonel Hadfield has become a worldwide sensation, harnessing the power of social media to make outer space accessible to millions and infusing a sense of wonder into our collective consciousness not felt since humanity first walked on the Moon. During his multi-faceted career Hadfield has intercepted Soviet bombers in Canadian airspace, lived on the ocean floor, been NASA's Director of Operations in Russia, and recorded science and music videos seen by hundreds of millions.
  • Chris Hadfield, First Canadian Commander of the International Space Station (2013)
11:30 am PDT Mutual Survival - The Next 100 Years
The needs of the underlying insurance customer are changing at a rapidly accelerating pace. The continuous advancement of automobile safety and the inevitability of autonomous vehicles will radically reshape what currently constitutes 38 percent of the world's insurance premiums. Other key trends involve urbanization, retirement savings, healthcare costs, and the increasing availability of big data and the privacy issues and segmentation opportunities it provides. The current approach to selling insurance products in silos is deeply unpopular among customers, but early adopters of a more holistic lifestyle policy will not only survive but thrive.

This session will provide insight as to why it is believed that the current suite of insurance product offerings and delivery are in need of transformation. It will also discuss how mutual insurers are well suited to meet customer needs if they can eliminate the historical inertia that prevents adaptation to changing consumer needs.
  • Bryon Ehrhart, Global Head of Strategic Growth & Development, Aon Benfield, Chicago, Ill.
  • Greg Heerde, Head of Americas Analytics, Aon Benfield, Chicago, Ill.
12:45 pm PDT Interview: Kevin M. Kinross
  • Kevin M. Kinross, Partner, Taft Stettinius & Hollister LLP, Columbus, Ohio
1:30 pm PDT The Talent Gap - Insights on Attracting, Recruiting, and Retaining Top Talent
This session qualifies for 1 CPE credit in Personnel/HR field of study.
This session qualifies for 1 HRCI recertification credit.

The insurance industry is facing a significant talent gap. It is estimated that 25 percent of the industry's workforce will retire in the next five years, yet less than 5 percent of college students are interested in working in insurance. In addition to this challenge, the skills and characteristics of today's employees may not be what is needed to be successful in the workplace of tomorrow.

In this session, Cheryl Jones and Jennifer Ughetta, Munch Re America, will share their insights on the talent gap and discuss findings from the latest research on millennials. Through interactive discussion the session will provide an opportunity for companies to share their best practices and learn what others are doing to attract, recruit, and retain top-talent.

During this interactive session, attendees will:
  • Learn what other companies are doing to attract, recruit, and retain top talent;
  • Explore practical solutions for companies to prepare for the talent gap; and
  • Discuss best practices with other companies.
  • Cheryl Jones, Head of HR Business Partners, Munich Re America, Princeton, N.J.
  • Jennifer Ughetta, Regional Head of HR, Munich Re America, Princeton, N.J.
2:30 pm PDT Connecting with Customers Through Digital Marketing
This session qualifies for 1 CPE credit in Marketing field of study.
Wondering how social media and online marketing can drive sales leads, build better relationships with your customers and shorten your sales cycle? This session is for you.

Learning Objectives:
  • Learn about a success story of a regional insurance company that has built better relationships with its customers using online tools without breaking the bank;
  • Learn how the elements from the success story can be implemented in your organization; and
  • Walk away with online marketing action items you can use for your business.
  • Sourov De, Managing Partner, Stryve Digital Marketing, Kitchener, Ontario
3:30 pm PDT Emotional Intelligence and the Neuroscience Connection
This session qualifies for 1 CPE credit in Personnel/HR field of study.
This session qualifies for 1 HRCI recertification credit.

During the last two decades, scientists have gained a new, far more accurate view of human nature and behavior change because of the integration of psychology - the study of the human mind and human behavior - and neuroscience - the study of the brain and its impact on behavior. The implications of this new research are particularly relevant for organizational leaders in their relationship to emotional intelligence. The implications can also explain why many leadership efforts and organizational change initiatives fall flat.

Managers who understand the recent breakthroughs in cognitive science and emotional intelligence can lead and influence mindful change. This highly informative session will provide insight on how companies and individual leaders can be more successful when focused on understanding EI and the neuroscience connection.

Learning Objectives:
  • Understand the benefit of demonstrating emotional intelligence in the workplace and its effects;
  • Learn how the brain can undermine a leader and how to rectify it; and
  • Take away simple tools to improve emotional intelligence to become a more effective leader.
  • Joni Mar, BA, BJ (Hons.), CPCC, CNTC, MCC, Master Certified Coach, Joni Mar & Associates, Professional Coaches Inc., Vancouver, British Columbia

About this conference

The NAMIC Annual Convention is THE place where the industry comes together! Where else can you take advantage of networking with your peers, receive updates on industry breaking news and trends, and meet with reinsurers and rating bureaus - all in one location? When you add top level educational content and access to more than 120 exhibit booths within the Marketplace for Mutuals, the opportunity to accomplish this much in one spot only comes along once a year.

In addition, consistently more than 95 percent of convention survey respondents say that the convention experience meets or exceeds their educational expectations.

Attendance Highlights:

  • Last year's total attendance exceeded 1,900 individuals
  • More than 1,150 senior insurance executives participated
  • More than 300 P/C companies were represented
We urge you to be a part of one of the largest insurance company meetings in the country. It is NAMIC's largest gathering of member-company representatives from various size companies, illustrating our very diverse membership.

About National Association of Mutual Insurance Companies

NAMIC strengthens and supports its members and the mutual property/casualty insurance industry by its leadership in advocacy, public policy, public affairs, and member services.

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