L2 Clinic Social CRM: NY

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Prestige brands explore the best way to use social media and Customer Relationship Management software

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length: 00:25:53 | date: 04.04.2013

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About this conference

This half-day clinic in NY will look at how prestige brands can capture data and integrate customers into an ongoing and direct relationship through effective use of social media. Topics will include the current state of social media and how to use big and little data for direct or indirect Customer Relationship Management. Speakers will include representatives from social luxury startups, legal experts, academics and creative CRM experts.

About L2

L2 is a think tank for digital innovation. We are a membership organization that brings together thought leadership from academia and industry to help brands navigate the changing digital landscape. Drawing from our proprietary Digital IQ Index® research, best practices, and emerging trends, L2 distills this intellectual capital and makes it actionable for our members.

For more information, visit L2ThinkTank.com