Nancy Lublin, Founder & CEO, Crisis Text Line in conversation with Jessi Hempel, Head of Editorial, Backchannel
Nancy Lublin is the Founder and CEO of Crisis Text Line, an organization that provides free crisis counseling via text message. In a little over two years, the nonprofit has processed over 15 million messages and has become one of the first organizations to leverage its user data for social good. When Lublin took over as CEO of DoSomething.org in 2003 she did a little crisis management of her own. Over her 12-year tenure she took the nonprofit from bankruptcy to solvency, turning it into one of the largest youth-focused social change organizations in the world. In 1996, she transformed a $5,000 inheritance into her first global venture, Dress for Success, which helps women achieve economic independence by providing job development resources and coaching. Before her start as a serial entrepreneur, Lublin studied politics at Brown University, political theory at Oxford University (as a Marshall Scholar), and earned her law degree from New York University.