"Cable Culture Shock: Engaging Customers as Individuals in the Digital Content Environment"
Kent Steffen, President, Content Direct, CSG International, Inc.
Stewart has been reporting about media and technology subjects for more than 20 years, for publications including Multichannel News, CED Magazine and Kagan World Media. He was the founding editor of Cable World magazine; the author of Fast Forward: Video on Demand and the Future of Television; and the co-author of Planet Broadband with Dr. Rouzbeh Yassini. Stewart is a contributing analyst to One Touch Intelligence.
Kent Steffen is the President and General Manager of CSG International’s Content Direct™ solution, a digital content monetization, marketing, and management solution for media, entertainment, and communications providers. Kent is among the world’s foremost experts in digital content delivery and revenue management technologies and an authority on UltraViolet™. Prior to his role with CSG, Kent was the co-founder and CEO of Telution, a software company serving leading communication and cable service providers. CSG acquired Telution in 2006. Kent began his career with Andersen Consulting where he spearheaded enterprise-level programs in the communications, health care, and financial services industries. He received his Bachelor of Science degree from the University of Illinois.