Beyond The Recession with Tom Lybarger, Asst. Vice President, Aricent.
OSS/BSS World Summit is a world-class, exclusive summit, delivering independent and objective thought-leadership for the C-suite within the telecoms industry globally.
Held in London, it lays the roadmap for the year ahead in terms of strategy, innovation and investment for the OSS/BSS sectors of telecoms with visionary keynotes from top executives representing AT&T, BT, Verizon, Vodafone, and more.
Tom Lybarger has over 24 years experience in delivering advanced Telecommunications OSS and BSS solutions to service providers, with a focus on evolving technologies, services, and their impact on evolving operations environments. As an Assistant Vice President at Aricent, Lybarger works with Communications Service Providers around the world to define efficient and effective operations environments beginning with organizations and processes; extending to innovative solutions to improve efficiency and automation while also improving customer satisfaction.
His experience began with Service Assurance applications and solutions, and has extended across the Fulfillment and Billing areas, including CRM and Customer Experience Management solutions and architectures.