Chip Conley, Founder and Chief Executive Officer of Joie de Vivre Hospitality, discusses building a standout brand in a crowded market at the Seventh Annual Marketing Forum hosted by The Economist in San Francisco.
Moderated by Martin Giles, Senior Business Correspondent, The Economist.
Chip Conley is the founder and CEO of Joie de Vivre Hospitality, California’s largest boutique hotel company which was founded in 1987. At the age of 26 with no industry experience, Conley created The Phoenix, taking a 1950’s seedy motel and turning it into a world-renowned “rock ‘n roll hotel” that catered to celebrities from David Bowie to Linda Ronstadt.
Building on transformational leadership practices, and an innovative design formula that enables customers to experience an “identity refreshment,” the company now consists of over 40 unique and award-winning hotels, restaurants and spas across the state with over 3,000 employees and revenues approaching $250 million.
Joie de Vivre was awarded the 2nd Best Place to Work in the San Francisco Bay Area in 2008. Conley and his company’s time-tested techniques have been featured in TIME, Fast Company, Fortune, People and the Wall Street Journal.
Conley has been honored with top hospitality industry awards and, in 2008, Conley was selected as one of four finalists for the 2008 “Corporate Hotelier of World” award by the prestigious Hotels magazine. Conley is a big believer in giving back to the community and is recognized as a committed and creative philanthropist.