Recession jitters are the signal it's time to sharpen your soft-skills repertoire. While the hard skills (your technical expertise) certainly matter, Klaus says, they aren't enough if you can't get along with people, sell your ideas, solve problems, or motivate others.
In this high-energy presentation, Klaus outlines useful insights and strategies for success in the workplace- The Commonwealth Club of California
Peggy Klaus trains professionals worldwide at leading companies that include Credit Suisse, Disney, UNICEF, and Kaiser Permanente.
Author of BRAG! The Art of Tooting Your Own Horn Without Blowing It, she is regularly featured in a wide range of media including the Today Show, 20/20, BusinessWeek, the Wall Street Journal, the New York Times, and O Magazine. Klaus has lectured at Harvard; the University of California, Berkeley; and Wharton.
Author and Career Coach Peggy Klaus describes common mistakes people make on the job during a recession. While expertise certainly matters, Klaus says, it isn't enough if you can't get along with people, sell your ideas, solve problems, or motivate others.